الشروط والأحكام

إليك النص المترجم والمنسق باللغة الإنجليزية، بنفس الترتيب من اليمين إلى اليسار (أو محاذاة النص المناسبة) ليكون جاهزاً للإضافة في النسخة الإنجليزية من متجر جزيل:

Terms and Conditions - Jazeel Flowers & Gifts

Welcome to Jazeel. Please read the following terms and conditions carefully, as completing your order and paying its value constitutes full and explicit acceptance of these terms:

• Delivery & Timelines:
  • Orders are delivered within 3 hours from the date and time of delivery confirmation with the recipient.
  • Exact delivery times cannot be specified; deliveries are fulfilled during official working hours depending on the recipient’s responsiveness and location setup.
• Recipient Information & Communication:
  • The customer is responsible for providing accurate contact details for the recipient. The store disclaims all liability in the event of inaccurate or incorrect data provided.
  • If the recipient fails to respond or refuses to accept the delivery, the store will contact the customer to arrange order collection or redirect delivery to another person on the same day.
  • Customers are not entitled to request the recipient’s shared delivery address or the chat details between the store and the recipient, in order to protect data privacy.
• Modifications, Cancellations & Redirection:
  • Natural flower orders cannot be canceled, exchanged, or returned on the scheduled delivery date due to the perishable nature of the products.
  • Customers may cancel, return, exchange, or redirect the order to another person/location provided they notify the store at least 24 hours prior to the scheduled delivery date.
• Product Nature & Fresh Flowers:
  • As fresh flowers are natural agricultural products subject to seasonal variations, their shapes, sizes, and color shades may vary slightly from one order to another and will not be 100% identical to images displayed on the website or social media. This does not qualify for return or exchange.
  • Perceiving product size from photos is subjective and varies from person to person; orders cannot be returned or exchanged based on size perception.
• General Terms:
  • Completing the purchase and paying the order value serves as an acknowledgment and agreement to all the above terms and conditions.